Shipping policy

Processing Time

Each Bonnie corset is made to order. Our standard processing time is 3–10 business days before dispatch.

For custom or personalized orders, processing time may vary depending on the design and materials required. Any significant difference in production time will be communicated to you.

Shipping

We ship from Spain and offer delivery within Spain, throughout Europe and internationally.

Shipping options, estimated delivery times and costs are calculated and displayed at checkout based on your destination and the shipping method selected.

Please note that delivery estimates begin after your order has been made and dispatched. Delivery times are estimates and may be affected by circumstances outside our control, including carrier or customs delays.

Estimated Delivery Times

Estimated transit times after dispatch:

Spain: 1–3 business days
Portugal: 1–3 business days
European destinations: 2–4 business days
Other destinations: Delivery times vary depending on the destination and shipping service selected and are displayed at checkout.

Please note that these delivery times are estimates and do not include our processing time of 3–10 business days. Delivery may be affected by weekends, public holidays, carrier delays or customs clearance.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email with your tracking information once your order has been dispatched.

Customs, Duties & Taxes

Orders delivered within the European Union are not subject to import customs duties. Applicable VAT is included in the price displayed at checkout.

For orders shipped outside the European Union, customs duties, import taxes or other fees may apply depending on the destination country. These charges are not included in the product or shipping price and are the responsibility of the customer.

We recommend checking your country's import requirements before placing an order.

Shipping Address

Please ensure that your shipping address is complete and correct before placing your order.

If you notice an error in your shipping address, please contact us as soon as possible at bonniecorsetry@outlook.com. Once an order has been dispatched, we may not be able to change the delivery address.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to have been lost in transit, please contact us at bonniecorsetry@outlook.com with your order number and relevant details so that we can assist you and, where appropriate, contact the shipping carrier.

Questions

For any questions regarding shipping or your order, please contact us at bonniecorsetry@outlook.com.